Qualitätsmanagement

 

Company Policy

4 systems for top performance:

 

  • quality management in accordance with 9001

  • environmental management in accordance with DIN EN ISO 14001

  • working safety management according to BS OHSAS 18001

  • energy management DIN EN ISO 50001

Our Company Policy

The requirements and necessities of our clients form the core of our commitment.

Our ultimate goal is impressing our clients.

We achieve this through the following criteria, which are closely coordinated to create optimal quality:

Product quality

For us, product quality means:

the same high standards in terms of consistency, form and dimensions in accordance with the defined specifications.

We achieve product quality through:

  • specification of consistency, form and dimensions
  • expert production processes
  • close monitoring of products and suppliers

Supply quality

For us, supply quality means:

prompt delivery of the requested product quantity in the conditions agreed upon.

We achieve supply quality through:

  • client agreement quality
  • process quality - efficiency and effectiveness

Cost-effectiveness

For us, cost-effectiveness means:

good products and services at a reasonable, market-friendly price.

We achieve cost-effectiveness through:

  • process quality - efficiency and effectiveness
  • the constant enhancement of our performance through continuous improvement processes (CIP)

Service quality

For us, service quality means:

competent advice, support, flexibility, friendliness and willingness to help.

We achieve service quality through:

  • qualified staff members
  • customer orientation

Innovation

For us, innovation means:

finding solutions for our clients.

We achieve innovation through:

  • curiosity, open-mindedness and courage to discover new solutions
  • systematic innovation management

Working safety and environmental protection

The healh and security of our employees, as well as preserving our natural environment an the livelihood of coming generations are high values which we want to protect and keep. Adequate resources are provided to ensure the safety at work and protection of the environment, and the responsibility for the consistent implementation at the workplace is always organised and documented. The responsibility for these issues is in our company therefore in the hands of the company management.

 

 

Energy performance

We are committed to improve our energy-related performance continuosly to increase energy efficiency. We are deliberatly and sparingly using energies to optimize the use of energy through appropriate technical and organizational measures.

Compliance

Compliance means for us the obligation to comply with all legal regulations and other requierements to which we have committed ourselves in the framework of bilateral agreements, as well as by our IMS. This includes in particular the code of conduct of "Trade Association of foam plastics and polyurethanes e.V.".

Information for the public

We want to create trust amongst the general public and our clients through objective, factual information. Companies which work on our premises are informed of our environmental policy and included in our activities.

Best available state of the art - as fas as economically justifiable

Our company is committed in the context of the opportunities and economic success to make the production of our products through the use of appropriate innovative technologies economy-friendly and energy efficient.

Training and responsibility of employees

Every employee of our company bears responsibility for safety as well as environmental, health and work safety, as well as their continuous improvement. Through education and training, we sensitise our employees and promote their awareness and their ability to implement our principles. The necessary information will be provided to our employees.

Continuous Improvement

Our goal is continuous improvement of the performance and results of our IMS on the basis of data and performance measurements as well as internal audits and reviews and opportunities / risk assessments. We review and evaluate our joined-up Management system periodically.

Emergency prepardness and environmental impact

We make the necessary provisions to avoid uncontrolled emissions and are obliged to inform the interested public, as well as our customers competently and comprehensively about the environmental impact of our activities.